Again another busy day with lots of new impressions. We kicked off the day in the gardens of Green Hills Hotel while the "house storck" wandered by. We wanted to interview the locals about their use of the post office and their needs for additional offerings. Our marketing expert - John - prepared a questionnaire. We walked into town, went to a photocopy shop and made 50 copies and wandered off into the street to catch some locals that were willing to talk to us. Most of the locals were very willing and had a lot of information to give to us. The trend was clear quite early - most of them don't use the post office for anything else than picking up the mail. Some do pay their bills there but many goes else were. Everyone thought that the post office was old fashioned. So there is definitely a need for our help in advising the Postal Cooperation of Kenya on how to improve.
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| Lunch at a local restaurant. John (US), Luan(Switzerland), Bill (US), Reka(Hungary), Joshua(China), Anna (South Korea), Eva (Denmark), Bianica (US), Haruta (japan) |
